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Frequently asked questions

What people ask us before trying.

Getting started

I am not comfortable with computers.

There is nothing new to learn: you talk to your assistant as you would to a colleague, in your own words. The installation happens once, in a few clicks, and your workspace guides you at each step.

Which AI assistant, and how much does it cost?

Claude, ChatGPT or Mistral Vibe, whichever you prefer. It is paid separately, to its publisher; we recommend its professional plans.

What about KitchenDraw?

KitchenDraw and InSitu share the same engine: DrawThink is made for both.

Do I need an internet connection?

Yes: your assistant and DrawThink work online. InSitu stays on your computer as it does today.

How does it relate to RenderThink?

DrawThink is a RenderThink tool. Both work with the same assistant: DrawThink draws in InSitu, RenderThink makes the moodboards, photorealistic renders and presentations. Each has its own subscription.

At work

Will the AI design the kitchen for me?

No. You design: you give the instructions, your assistant carries them out in InSitu. It can suggest a layout if you ask, but the choice stays yours.

Can the AI damage my projects?

No. Everything shows in InSitu as it happens, every action can be undone, and nothing is overwritten or deleted without your consent. One click is enough to take back control.

What about my customers’ data?

Your customers’ contact details are never sent unless you ask. Your assistant reads the names of your projects, often the customer’s, when it opens them. Your project files stay on your PC; DrawThink keeps only what it needs to pick up with you. The service is hosted in France.

Does it work with my catalogues?

Yes: the assistant works with the manufacturer catalogues installed in your InSitu, as they are. There is nothing to import.

Can I import my SketchUp models?

The assistant guides you to export them as COLLADA from SketchUp, then it prepares them and places them in InSitu.

Subscription

I have several computers.

A licence covers one person, not one computer: install DrawThink at the office, on your laptop and at home. Only one works at a time: opening InSitu on one cuts the other, which tells you so.

What if I stop?

You cancel in one click from your workspace, with no commitment. During the trial, you pay nothing. After that, the subscription runs until the end of the paid month.

Another question?

Write to us, we will answer.

Write to contact@drawthink.app

Your next plan, drawn by talking.

Showrooms that draw with AI are getting ahead. Get a colleague who draws while you sell: try it on your real projects, for 14 days.